Privacy Policy – Protecting Your Information
Information We Collect
As one of the issues that has raised serious concerns over the globe today is cybersecurity, BC Game has taken a bold approach in combating crimes through sophisticated technical systems that monitors and gathers information on and off the site without directly infringing on user privacy. This is needed to building user trust and loyalty.
Usually, the following details are gathered:
- Details submitted during account creation and login;
- Communication opt-ins and opt-outs;
- User Participation Activities;
- Information about the operating system, the type of device, and the type of web browser used by the client;
- Information about the operating geographical location;
- History of transactions;
- Proactive customer correspondence including technical assistance.
Personal Information Collected
As with many such services, during sign up process or while using various tools available on platform, BC Game asks client to submit several details. This help in identity verification, payments processing, and law compliance among other tasks. Users and players are assured that all such sensitive information are captured and stored with full encryption follwoing industry best practices.
The following are examples of personal information data is usually collected from:
- First and Last Name;
- Email Address;
- Phone Number;
- Birthdate;
- Address;
- Addresses of cryptocurrency wallets;
- Payment information with relevant transactional codes;
- Identifying documents for KYC processes;
This information guarantees that your account is safe as well as all operations performed on the account are in compliance with legal frameworks and regulations designed to protect players.
How do we use your information
We do not sell your information. BC Game’s primary goals for gathering information is to improve the platform, meet its regulatory obligations, and provide tailored gaming opportunities. This information enhances user verification, mitigates fraudulent activities, and helps maintain an orderly playing field. It also allows the platform to handle deposits and withdrawals, assist customers, or implement responsible gambling policies when necessary.
User data aids in determining the precision of in-game suggestions, bonus allocation, and advertising campaigns enhancing their relevance to the user. Technical user data helps optimize load times, compatibility with various devices, and system stability during and across mobile and desktop sessions. Communicative data while following user-defined preferences aids in issuing updates, security notifications, and bonus alerts relevant to users.
Use of the Collected Data
To offer a safe, personalized, and legally compliant gaming experience, BC Game processes user data. The information collected is needed for identity checks, fraud detection, and other compliance requirements. At the same time, the platform uses identity analytics to improve the gaming experience as well as optimize platform features through user data analysis for enhanced performance and engagement.
Activities of a player can also result in tailored contests, advanced bonuses, and tailored offers. This method ensures content is relevant for users while reducing superfluous information. Additionally, preferences are honored and marketing is conducted only after receiving explicit approval. Transaction data, alongside internal logs on disputes, enable immediate processing of crypto funds, helping with dispute resolution as well as responsible gaming oversight.
Data protection and security measures
BC Game employs a blend of modern and traditional techniques to ensure all user data remain confidential and shielded from any unauthorized access, thus maintaining user privacy. The platform follows global benchmarks on data privacy and employs real-time protective mechanisms to safeguard sensitive information.
Here are the key protections put in place:
- All sensitive personal and financial information is encrypted with end-to-end encryption;
- Access to accounts is protected with Two-Factor Authentication (2FA);
- Crypto assets are stored in cold wallets to reduce the chance of hacks;
- Regularly scheduled penetration tests and security audits;
- Severe restrictions on access, employee conduct regarding sensitive data, and data scoping;
- Monitoring suspicious activity and automated risk forecasting are handled in real-time;
- Web sessions are protected using secure socket layer (SSL) certificates.
Sharing Your Data – Third-Party Sharing
BC Game only shares user data with other companies that help them operate the platform. These include, but are not limited to, payment processors, identity verification, fraud detection systems and other relevant analytics services. Each of the contracted partners complies strictly with the data protection requirements and may only utilize the data for the defined scope, which is limited to the described objectives.
No data is sold or provided for commercial purposes. Data is only provided or transferred for compliance with legal requirements, aiding user support, servicing and processing transactions, and improving user experience. In some locations, there are requirements to provide data to regulatory or oversight bodies, in such cases, limited data is shared, but not beyond what is necessary by law.
Your Rights Over Your Data
BC Game gives players control over their information according to the latest privacy regulations. Players can access, change, limit, and delete their data at any time. The company prioritizes a user-centered model for privacy that makes it easy for users to see how data is handled, and respond to requests in no time. Identity verification is required for all actions related to data rights to ensure secure processing and prevent unauthorized access.
Privacy concerning marketing messages sent to users is part of data processing and so users may opt out of such communications through account settings. BC Game permits users to retrieve their information allowing users to export their stored data.
Important rights to access data associated to the account:
- Check user associated information;
- Edit wrong details;
- Remove account permanently with gathered data;
- Block actions based on specific legal grounds;
- Restraining automated decision-making processes or profiling;
- Capture and share personal data;
- Alter preferences on marketing communication received and unsubscribe.
Accessing Your Personal Data
Gamers can request to view the personal information linked to their account. The platform makes this process easy, safe, and quick, though some sort of identity confirmation is mandatory for data unblocking.
To get your personal data, you must:
- Sign in to your BC Game account;
- Navigate to the account settings page;
- Click on “Request Data” or another corresponding button;
- Complete the verification steps if necessary;
- Answer any outstanding account recovery questions or identity tests and submit your request for data waiting for a reply via email.